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How To Activate KCB Mobile Banking

How To Activate KCB Mobile Banking – 3 ways

This article is about how to activate KCB mobile banking. KCB prides itself on its robust and innovative mobile banking services, which have revolutionized banking for consumers.

  • With KCB mobile banking, you can pay bills, get loans, buy airtime, send and receive money, and access other banking services easily.
  • We have also told you how to apply for KCB Mobile Loans

How to activate KCB Mobile Banking through the KCB app


(I). The mobile app is compatible with Android

  1. Download the KCB app from the Google Play Store.
  2. Follow the launch instructions to activate your app. Enter your KCB Mobile Banking PIN with your KCB Mobile Banking registered phone number.
  3. You will be prompted to allow the app to handle phone calls. Continue to authorize.
  4. A security code will be sent to your number to authorize the request. You must allow the app to automatically read this notification and every other notification to confirm your mobile number.
  5. After successfully verifying the phone number, the app is successfully activated.
  6. You can continue the business with the KCB app.

(ii). The mobile app is compatible with iOS

  1. Download the KCB app from the App Store.
  2. Follow the initial steps on the app by entering your KCB Mobile Banking number and Mobile Banking PIN if applicable.
  3. Dial *522#.
  4. Go to My Account.
  5. Choose to activate the iPhone application
  6. You will receive an SMS with an access code.
  7. Enter the received code to complete the activation process.
  8. This application has been successfully activated. You can continue with the business.

Another way of activating KCB mobile banking

On the other hand;

Visit any KCB branch to set up your KCB Mobile Banking.

You will receive information to activate your KCB mobile phone at *522#.

Dial *522# and enter a 4-digit PIN.

Enter the four-digit code again.

  • Accept KCB Mobile Banking Terms and Conditions.
  • Confirm the request and submit it for activation.
  • You will be made to work efficiently with KCB mobile banking.
  • Continue to interact with the PIN you entered during the activation process.

KCB contacts


Phone: +254711087000, +254732187000, +254202287001

WhatsApp: +254711087087

Email: mobile@kcbgroup.com, contactcentre@kcbgroup.com

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