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How To Cancel Showmax Subscription In Kenya - easy steps

How To Cancel Showmax Subscription In Kenya – easy steps

This article will tell you how to cancel Showmax subscription in Kenya. There are many reasons why we choose to cancel our Showmax subscription. It may be that we are very busy and don’t have time to use streaming services or you want to try other streaming services. Regardless of the reason, canceling a Showmax subscription is easy and takes no more than a few minutes, whether you use the Showmax app or the web interface. Note that after cancellation, you will have access to Showmax content until the end of the billing cycle. In addition, you will keep your account even after the subscription is canceled, allowing you to restart your subscription whenever you are ready again.

Here’s how to do it.

How To Cancel Showmax Subscription In Kenya


How to unsubscribe from Showmax on the web

  • Visit the official Showmax website.
  • Log in to your Showmax account.
  • Click on your profile name, which is in the upper right corner of the first page.
  • Go to “My Account” from the next drop-down menu.
  • Select “Manage Registration“.
  • Scroll to the bottom of the page and select “Cancel Subscription.”


How to cancel Showmax subscription from mobile app


  • Open the Showmax app on your device.
  • Log in to your application profile with your login credentials.
    Tap the “More” button placed on the bottom right corner of the homepage.
  • Select “My Account” from the settings menu.
  • Select “Manage Subscription“.
  • Scroll to the bottom and select “Cancel Subscription“.
  • The start of the Showmax subscription has been cancelled
  • Whenever you feel you are ready to subscribe to Showmax again, the process is the same. Here are the instructions for resuming a canceled Showmax subscription

How to start Showmax subscription from the web

  • Visit the official Showmax website.
  • Log in to your Showmax account. Click on your profile name, which is in the upper right corner of the first page.
  • Go to “My Account“.
  • Select “Manage Registration“.
  • Click “Restart Showmax“.

How to start Showmax subscription from the mobile app

  • Use your login details to log in to your application profile. Tap the hamburger icon in the lower right corner of the homepage.
  • Select “My Account” from the settings menu.
  • Select “Manage Subscription“.
  • Click “Restart Showmax“.

faqs about showmax in kenya

1. What is Showmax, and how does it work?

Showmax is an online streaming service that offers a wide range of TV shows, movies, and original content for subscribers to watch on-demand. Users can access Showmax on various devices, including smartphones, tablets, smart TVs, and computers, by streaming content over the internet.

2. How can I subscribe to Showmax in Kenya?

To subscribe to Showmax in Kenya, follow these steps:

  • Visit the Showmax website or use the Showmax app.
  • Sign up for an account and choose a subscription plan.
  • Provide payment details and complete the subscription process.
  • You can start streaming content immediately.

3. What types of content are available on Showmax in Kenya?

Showmax offers a diverse library of content, including:

  • A wide selection of movies, including the latest releases.
  • TV shows from various genres, including drama, comedy, crime, and reality.
  • Exclusive original content produced by Showmax.
  • Documentaries, kids’ shows, and lifestyle programs.
  • Sports content through partnerships with sports channels.

4. Can I watch Showmax on multiple devices?

Yes, Showmax allows subscribers to watch content on multiple devices. You can stream on smartphones, tablets, laptops, smart TVs, and other supported devices. The number of devices you can use simultaneously may depend on your subscription plan.

5. Is Showmax available offline for download?

Yes, Showmax offers a download feature that allows subscribers to download content for offline viewing. This is convenient for users who want to watch shows and movies without an internet connection.

6. What is the cost of a Showmax subscription in Kenya?

Showmax offers various subscription plans with different pricing tiers. The cost may vary based on factors such as the plan you choose and any ongoing promotions. It’s advisable to check the Showmax website for the most current pricing information.

7. Can I cancel my Showmax subscription at any time?

Yes, you can cancel your Showmax subscription at any time. Showmax is a no-contract service, so you are not locked into a long-term commitment. You can cancel your subscription through the Showmax website or app.

8. Does Showmax offer a free trial in Kenya?

Showmax occasionally offers free trials to new subscribers. These trials typically allow users to explore the service for a limited period without incurring charges. Availability and terms of free trials may change, so check the Showmax website for the latest offers.

9. Are there parental control options on Showmax?

Yes, Showmax provides parental control features, allowing users to set up age-appropriate content restrictions. Parents can create profiles for their children and customize what they can access based on their age.

10. Is Showmax accessible outside of Kenya?

Showmax is available in several African countries. If you are a Kenyan subscriber traveling abroad, you can still access Showmax content, but the library may vary based on your location due to licensing agreements.

Contact Showmax


Technical support: 0700852552

Email address: support@showmax.com

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