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How To Check Your Kenya Power Bill Balance Online or via SMS

How To Check Your Kenya Power Bill Balance Online or via SMS

This article is about how to check your Kenya Power Bill Balance Online or via SMS. Getting your KPLC statement is easier these days than ever before, thanks to this digital age.

How To Check Your Kenya Power Bill Balance Online or via SMS

There are two ways to check your balance:

  • E-Bill SMS Service and
  • E-Bill Email Service.

Let’s start with SMS because it’s the easiest.

E-bill SMS Service

The E-Bill SMS service allows you to check your electricity bill balance and your bill due date using your mobile phone.

Follow these simple steps:

  • Open a new SMS message.
  • Type the first part of your account number in the message field. For example, if your account number is 998877-01, just type 998877.
    Text this message to 95551.
  • Within seconds, you will receive an automated response with your account balance details.

This service works for the Kenyan network. It is charged at Kshs. 5/- more than normal SMS rate.

E-bill e-mail Service

E-billing service allows you to check your electronic account balance and due date via email.

Here is an easy process to follow:

  • Open a new email.
  • Type the first part of your account number in the subject field. For example, if your account number is 998877-01, just type 998877.
  • Email free information on fees (at)kplc.co.ke.
  • Within a few minutes, you will receive an automated response with your account balance details and payment date.


It is important to enter the correct account number and follow the mailing procedure to get a positive response. Note that despite the introduction of the E-Bill service, your electricity bill will continue to be sent correctly through your email address.

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