21 May, Tuesday
how to open ecitizen account in kenya

how to open ecitizen account in kenya

This article is about how to open ecitizen account in Kenya. Due to the development of technology in the country, it is not necessary to go to a physical government office for public services such as passport application and license renewal, etc. These services and many others are easily accessible to you through an online portal called Ecitizen. You only have to register and create your personal account, which you can access all these services and many others.

Go to your browser and open it. You can use Google Chrome or Mozilla Firefox for best results.

What is an eCitizen account?

It is a centralized access for all government services in Kenya

What services are offered in e citizen?

  • All Services.
  • KRA.
  • Business.
  • Marriages.
  • Driving.
  • Lands.
  • Immigration.
  • Civil Registration Services.

what are Advantages of ecitizen?

  • Access to government services
  • Fast and convenient, with little waiting time.
  • Centralization of the system, unlike the previous system that required moving from one agency to another.
  • Allows you to monitor the progress after making applications.
  • It can be accessed from anywhere if you have an account and internet access.

what are the requirements of opening a ecitizen account?

  1. Original ID card.
  2. A phone with a phone number.
  3. A functioning email address.
  4. A reliable internet connection.

how to open ecitizen account in kenya

  • Go to the search box and type
    Once on the website, read the options provided carefully. You can use this time to browse and familiarize yourself with the portal.
  • Find the “Create Account” option and click on it.
  • This will take you to a new page with different options.
  • If you are a Kenyan citizen, select the first option, which reads eCitizen Kenya Citizen Create Account.
  • If you are a foreigner, choose the second option.
  • The new page is in a form that requires you to fill in some details. These include your identity number, your first name as it appears on your identity document, working email address, phone number and password. All the steps are simple and straightforward.
  • As for your password, make sure it’s unique but easy to remember.
  • You can use your ID number, your middle name, your relative’s name, your favorite country, or whatever is meaningful to you. Many people enter passwords without thinking twice. So, they forget about them as soon as they sign up. It is important to remember your password because you will need it every time you log in.
  • Once you have filled in all the details, Ecitizen will send a verification code to the phone number you provided. The text message will be in the form of a four-digit code. Enter this code in the box provided for this purpose.
  • Within seconds, the portal will verify your information and your Ecitizen account will be ready.

ecitizen contact info  

Phone Number:  020 7903260, WhatsApp+254706206206,

Email Address: