Best Banks In Kenya according to Think Business Banking Awards
This article is about Best Banks In Kenya according to Think Business Banking Awards. The awards are organized annually by Think Business Limited to reward and encourage innovation in the banking sector. Equity Bank emerged as the best overall bank in Kenya for the tenth consecutive year, while SMEP Microfinance Bank was ranked as the best overall microfinance bank. Below is the full list of winners.
Best Banks In Kenya according to Think Business Banking Awards
| Overall Best Bank in Kenya 2021 | ||
| 1 | Equity Bank | |
| 2 | Kenya Commercial Bank | |
| 3 | Citibank | |
| The Best Bank in Tier I | ||
| 1 | Equity Bank | |
| 2 | Kenya Commercial Bank | |
| 3 | I&M Bank | |
| The Best Bank in Tier II | ||
| 1 | Citibank | |
| 2 | Bank of Baroda | |
| 3 | Bank of India | |
| The Best Bank in Tier III | ||
| 1 | Habib A.G. Zurich | |
| 2 | GT Bank Kenya | |
| 3 | Kingdom Bank (formerly Jamii Bora Bank) | |
| The Best Bank in Tier IV | ||
| 1 | Guardian Bank | |
| 2 | Middle East Bank | |
| 3 | Paramount Bank | |
| Overall Best Microfinance Bank in Kenya | ||
| 1 | SMEP Microfinance Bank | |
| 2 | Maisha Microfinance Bank | |
| 3 | U&I Microfinance Bank | |
| Outstanding Young Banker of the year | ||
| 1 | Edwin Njoroge Kiburu, Equity Bank Kenya | |
| 2 | Wilson Mutai, Faulu Microfinance Bank | |
| Chief Executive Officer of the year | ||
| 1 | Dr. James Mwangi, Equity Group | |
| Special Judges Awards for Product Innovation | ||
| 1 | National Bank of Kenya | |
| 2 | Equity Bank Kenya | |
| Best Bank in Retail Banking | ||
| 1 | Kenya Commercial Bank | |
| 2 | Absa Bank Kenya | |
| 3 | Equity Bank | |
| Best Bank in Corporate Banking | ||
| 1 | Citibank | |
| 2 | Absa Bank Kenya | |
| 3 | Kenya Commercial Bank | |
| Best Bank in Internet Banking | ||
| 1 | Equity Bank Kenya | |
| 2 | Middle East Bank | |
| 3 | Sidian Bank | |
| Best Bank in Agency Banking | ||
| 1 | Equity Bank Kenya | |
| 2 | Kenya Commercial Bank | |
| 3 | Co-operative Bank of Kenya | |
| Best Bank in Product Innovation | ||
| 1 | Equity Bank Kenya | |
| 2 | Diamond Trust Bank | |
| 3 | National Bank of Kenya | |
| Best Bank in Product Marketing | ||
| 1 | Kenya Commercial Bank | |
| 2 | Absa Bank Kenya | |
| 3 | ABC Bank | |
| Best Bank in SME Banking | ||
| 1 | Diamond Trust Bank | |
| 2 | Equity Bank Kenya | |
| 3 | Absa Bank Kenya | |
| Best Bank in Mortgage Finance | ||
| 1 | Kenya Commercial Bank | |
| 2 | Equity Bank Kenya | |
| 3 | Bank of Baroda | |
| Best Bank in Islamic Banking | ||
| 1 | Gulf African Bank | |
| 2 | Absa Bank Kenya | |
| 3 | First Community Bank | |
| Best Bank in Asset Finance | ||
| 1 | Equity Bank Kenya | |
| 2 | Diamond Trust Bank | |
| 3 | Kenya Commercial Bank | |
| Best Bank in Agriculture and Livestock Financing | ||
| 1 | Equity Bank Kenya | |
| 2 | Absa Bank Kenya | |
| 3 | Sidian Bank | |
| Best Bank in Trade financing | ||
| 1 | Equity Bank Kenya | |
| 2 | Credit Bank | |
| 3 | Kenya Commercial Bank | |
| The Most Efficient Bank | ||
| 1 | Bank of India | |
| 2 | Bank of Baroda | |
| 3 | I&M Bank | |
| The Most Efficient Microfinance Bank | ||
| 1 | Sumac Microfinance Bank | |
| 2 | U&I Microfinance Bank | |
| 22.Best Commercial Bank in Micro-Finance | ||
| 1 | Equity Bank Kenya | |
| 2 | National Bank of Kenya | |
| Best bank in sustainable Corporate Social Responsibility | ||
| 1 | Equity Bank Kenya | |
| 2 | Kenya Commercial Bank | |
| 3 | ABC Bank | |
| Best Bank in Digital banking | ||
| 1 | Kenya Commercial Bank | |
| 2 | Sidian Bank | |
| 3 | Equity Bank Kenya | |
| Best MF Bank in Digital banking | ||
| 1 | Maisha Microfinance Bank | |
| 2 | Faulu Microfinance Bank | |
| 3 | U & I Microfinance Bank | |
| Best MF Bank in Product Innovation | ||
| 1 | Maisha Microfinance Bank | |
| 2 | Faulu Microfinance Bank | |
| 3 | U & I Microfinance Bank | |
| Best MF Bank in Agriculture and Livestock Financing | ||
| 1 | Sumac Microfinance Bank | |
| 2 | Faulu Microfinance Bank | |
| Fastest growing Micro Finance Bank | ||
| 1 | Caritas MFB | |
| 2 | U&I MFB | |
| Best Bank to Borrow From | ||
| 1 | Bank of Baroda | |
| 2 | Equity Bank Kenya | |
| 3 | Kenya Commercial Bank | |
| 3 | First Community | |
| 3 | Credit Bank | |
| 3 | Housing Finance | |
| 3 | Kingdom Bank | |
| Best Bank in Customer Satisfaction Overall | ||
| 1 | Diamond Trust | |
| 2 | Standard Chartered Bank | |
| 3 | Prime Bank | |
| Best Bank in Customer Satisfaction Tier I | ||
| 1 | Diamond Trust | |
| 2 | Standard Chartered Bank | |
| 3 | Equity Bank | |
| Best Bank in Customer Satisfaction Tier II | ||
| 1 | Prime Bank | |
| 2 | Bank of Baroda | |
| 3 | National Bank of Kenya | |
| Best Bank in Customer Satisfaction Tier III | ||
| 1 | Credit Bank | |
| 2 | ABC Bank | |
| 3 | Sidian Bank | |
| Best Bank in Customer Satisfaction Tier IV | ||
| 1 | Paramount Bank | |
| 2 | Middle East Bank | |
| Best Microfinance Bank in Customer Satisfaction | ||
| 1 | U&I Microfinance Bank | |
| The Most Customer-centric bank | ||
| 1 | Victoria Commercial Bank | |
| 2 | Credit Bank | |
| 3 | Equity Bank Kenya | |
| Best Bank in Mobile Banking | ||
| 1 | Equity Bank Kenya | |
| 2 | Diamond Trust Bank | |
| 3 | Sidian Bank | |
| Bank with the lowest tariffs overall | ||
| 1 | Access Bank Kenya (formerly Transnational Bank ) | |
| 2 | Guardian Bank | |
| 3 | Consolidated Bank of Kenya | |
| Bank with the lowest tariffs for SME | ||
| 1 | Guardian Bank | |
| 2 | Paramount Bank | |
| 3 | Consolidated Bank of Kenya | |
| Bank with the lowest tariffs for individuals | ||
| 1 | Equity Bank Limited | |
| 2 | Ecobank | |
| 3 | African Banking Corporation | |
| Best Recovery Award | ||
| 1 | Kingdom Bank (formerly Jamii Bora Bank) | |
| 2 | Middle East Bank | |
| 3 | Access Bank Kenya (formerly Transnational Bank ) | |
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